Terms of service.
Terms and Conditions for Garradh Landscape & Design
1. Introduction
These Terms and Conditions (“Terms”) apply to all landscaping, design, and related services provided by Garradh Landscape & Design (“we,” “us,” or “our”), a company based in Scotland. By engaging our services, you (“the Client”) agree to be bound by these Terms.
2. Services Provided
We offer landscaping, garden design, and related services as agreed in the project proposal or contract. Any changes to the agreed scope of work must be made in writing and may be subject to additional charges.
3. Payment Terms
• A deposit of 10% is required before work commences.
• The remaining balance must be paid in accordance with the payment schedule outlined in the project contract or invoice.
• Late payments may incur interest at a rate of 6% per month.
• Materials remain the property of Garradh Landscape & Design until full payment is received.
4. Guarantees
We provide a 7-year guarantee against subsidence of structures we install, subject to the exclusions below. This guarantee covers issues arising from our workmanship but does not extend to materials, weather impacts, or client maintenance.
5. Exclusions to Guarantee
The following are not covered by our guarantee:
a) Material Defects: We use high-quality materials from reputable suppliers, but we cannot guarantee against defects inherent in those materials. Any material-related claims should be directed to the manufacturer.
b) Weather and Natural Events: Damage caused by severe weather conditions (e.g., wind, storms, flooding, frost), natural disasters.
c) Client Maintenance: The Client is responsible for regular maintenance of the landscaped areas, including proper watering, weeding, and general care. Failure to maintain the landscape may void the guarantee.
d) Third-Party Interference: Damage caused by third parties (e.g., other contractors, pets, wildlife) or unauthorized modifications will not be covered.
e) Soil Conditions: Changes in soil conditions, contamination, or unforeseen ground movements not related to our workmanship are excluded from the guarantee.
f) Plant Growth and Survival: We cannot guarantee the survival or growth of plants, turf, or trees, as this depends on environmental conditions and client care.
6. Client Responsibilities
• The Client must provide clear access to the site and ensure that any necessary permissions or permits are obtained prior to the start of work.
• The Client agrees to follow all care instructions provided by us to maintain the integrity of the work.
• Any issues or concerns must be reported to us in writing within 14 days of their occurrence.
7. Liability
• Our liability is limited to the value of the original contract. We are not liable for indirect, incidental, or consequential damages.
• We are not responsible for any damage to underground utilities or structures not disclosed to us prior to the start of work.
8. Cancellations and Delays
• The Client may cancel the contract by providing written notice at least 6 weeks before the start date. A cancellation fee may apply.
• We reserve the right to delay or reschedule work due to unforeseen circumstances such as weather conditions or supply chain issues.
9. Dispute Resolution
Any disputes arising from these Terms will be first attempted to be resolved through informal negotiations. If unresolved, disputes will be subject to the laws of Scotland and settled in the Scottish courts.
10. Amendments
We reserve the right to update these Terms and Conditions at any time. The most current version will be provided to the Client upon request or at the start of any new project.
Contact Information:
Garradh Landscape & Design
8 Low Town, Thornhill, FK8 3PX
07903 347907
Info@garradh.com
By engaging our services, you confirm that you have read, understood, and agree to these Terms and Conditions.